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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christine Schmidt

Christine Schmidt

October 11, 2024

5  out of  5
rating by Christine Schmidt
"Liz was great. She text me right back when I couldn't talk. Made communication even amazing. Little high on price's but you can't beat the reliable customer services and coverage from Liz at State Farm. Your not a number or case, you can laugh and joke with them. Her and her fellow employees makes you feel like you are family and you matter."
We responded:
"Christine, thank you for your wonderful review! I'm glad Liz was able to provide such effective and personable communication. We strive to make everyone feel valued and part of our family. Your feedback about our customer service and coverage means a lot. If you ever need anything else, don't hesitate to reach out. - David Perkins - State Farm Insurance Agent, Scottsboro, AL"
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Wilma Turner

October 8, 2024

5  out of  5
rating by Wilma Turner
"My experience working with Christy Holly was a joy. She is very professional and courteous."
We responded:
"Wilma, thank you for sharing your positive experience! I'm happy to hear that Christy provided you with professional and courteous service. We're grateful to have her on our team. If you need any further assistance, feel free to reach out. - David Perkins - State Farm Insurance Agent, Scottsboro, AL"
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Thomas Thompson

June 3, 2024

5  out of  5
rating by Thomas Thompson
"Thanks Jana for your excellent service.."
We responded:
"Thank you, Thomas, for your excellent service! I'm pleased to hear that Jana provided you with exceptional assistance. Our team is grateful for your positive feedback and we look forward to assisting you with your insurance needs in the future! - David Perkins - State Farm Insurance Agent, Scottsboro, AL"
Profile photo of Jenn Pink

Jenn Pink

April 4, 2024

5  out of  5
rating by Jenn Pink
"Best prices around!!"
We responded:
"Thank you for the positive feedback, Jenn Pink! We're pleased to hear that you found the best prices around with us. We're committed to providing excellent service and competitive rates for all your insurance needs. Feel free to reach out for any assistance in the future. David Perkins - State Farm Insurance Agent, Scottsboro, AL"
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Tim Earwood

March 21, 2024

5  out of  5
rating by Tim Earwood
"Anisa never fails, so glad I switched"
We responded:
"Tim, we are so happy to hear that you are happy with the service provided by Anisa and our team! - David Perkins - State Farm Insurance Agent, Scottsboro, AL"
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Jacob FC

February 27, 2024

1  out of  5
rating by Jacob FC
"Unfortunately after payment I could not get a response to a mistake that we wanted the tracker devices. We will have to now search for a new broker again. Customer care is our number one priority. After two calls and three emails the non response and hurried rudeness on the phone with the trackers not removed off our policy is not acceptable. Its too bad. So far so good. We switched due to not good customer care and lack of knowledge. The beginning has been working and we assume it will not change. Listening is important and answering questions. Recommend David Perkins’ broker services."
We responded:
"Jacob, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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noel singh

February 22, 2024

5  out of  5
rating by noel singh
"Thank you Anisa , I appreciate you taking the time to answer all my questions and getting me the best quote ."
We responded:
"Noel, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Anisa cares a lot about our customers."
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Tammie Loyack

February 21, 2024

5  out of  5
rating by Tammie Loyack
"Saved a lot of money and it was very easy. Very Happy with my agent"
We responded:
"Tammie, we're thrilled to hear that you saved a significant amount of money and found the process to be straightforward! Providing ease and savings to our customers is always our goal. Thank you for sharing your positive experience with us, and we're delighted to hear that you're very happy with your agent."
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Kailey Deharo

February 16, 2024

5  out of  5
rating by Kailey Deharo
"Anisa was amazing when working with us for Life Insurance! It was something my husband and I were going back and forth on for a long time and then we talked to Anisa and she was able to find a policy that we not only could afford but worked for us. Any questions we had she was able to have answered. Definitely a good experience."
We responded:
"Kailey, thank you for sharing your wonderful experience working with Anisa to secure life insurance coverage for you and your husband. We are delighted to hear that Anisa provided exceptional service and helped you find a policy that met your needs and budget. It's fantastic to know that Anisa was able to address all your questions and concerns, guiding you through the process with expertise and professionalism. At our agency, we understand the importance of finding the right life insurance coverage to protect your family's future, and we're thrilled that Anisa was able to assist you in making informed decisions."
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Amy Parris

February 14, 2024

5  out of  5
rating by Amy Parris
"Always a pleasure working with these guys! They are very helpful, friendly and always happy to assist anytime I need something."
We responded:
"Amy, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Debra Terrell

January 11, 2024

5  out of  5
rating by Debra Terrell
"Perkins Agency is really the best. I have dealt with them several times and they are very good with people in a panic. Thank you State Farm and everyone at David Perkins Agency."
We responded:
"We love seeing reviews like this, Debra! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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nancy gilliam

January 9, 2024

5  out of  5
rating by nancy gilliam
"Excellent customer service."
We responded:
"Nancy, thank you! We appreciate your trust in us to take care of your insurance policies."
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Melinda Lambert

January 4, 2024

5  out of  5
rating by Melinda Lambert
"Great Service"
We responded:
"Thank you for the five-stars, Melinda! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Anisa Walls

January 3, 2024

5  out of  5
rating by Anisa Walls
"Excellent service. Very professional and courteous. Great rates and coverage."
We responded:
"Anisa, thank you for the positive review! We appreciate you taking the time to share your experience with our team. Please don't hesitate to reach out if you need anything!"
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Ashley Andrews

November 29, 2023

5  out of  5
rating by Ashley Andrews
"Love working with this office! They’re always ready to roll their sleeves up and help customers out. Super nice people. Keith and Jana really know their stuff."
We responded:
"Ashley, we're truly grateful for your five-star rating and your kind words about our team's dedication to providing excellent customer service. Keith and Jana are wonderful members of our team, and it's rewarding to hear that their expertise and helpfulness helped with your insurance needs! Feel free to contact our Scottsboro State Farm Team at any time for any further assistance!"
Profile photo of Deanna Nicholas

Deanna Nicholas

November 27, 2023

5  out of  5
rating by Deanna Nicholas
"I always have an excellent experience when I call my insurance company and I know this is not the norm! Jana, sorry, I don’t know her last name helps me with everything! Homeowners auto and life there is not a question she doesn’t go above and beyond to answer. She is my very favorite thing about State Farm!"
We responded:
"Thank you, Deanna, for your positive feedback and for acknowledging the exceptional assistance provided by Jana. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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Laurie Tanasi

November 21, 2023

5  out of  5
rating by Laurie Tanasi
"David Perkins Team is always so attentive, and caring, they truly look out for their customers well-being. And if needed they fight for you as well. You could not meet a better group of people, who cares more. I recommend them to anyone who is looking for insurance. You really can’t go wrong…"
We responded:
"Laurie, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Dorothy Spitzner Beam

November 2, 2023

5  out of  5
rating by Dorothy Spitzner Beam
"The best crew around"
We responded:
"Thank you, Dorothy, for the kind review!"
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Candice Willmon

October 31, 2023

5  out of  5
rating by Candice Willmon
"Great agency! Customer service was great. Keith was very helpful with all the questions I had. Very knowledgeable and professional. Highly recommend."
We responded:
"David, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Keith cares a lot about our customers."
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Erica Scott

October 31, 2023

5  out of  5
rating by Erica Scott
"Great customer service and very knowledgeable. I would recommend this office to everyone."
We responded:
"Thank you for the five-stars, Erica! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Skylar Donnelly

Skylar Donnelly

October 25, 2023

5  out of  5
rating by Skylar Donnelly
"We have always experienced excellent customer service with this agency. I feel like my questions and concerns are addressed properly, and I feel well taken care of as a consumer."
We responded:
"Skylar, thank you for your continued support. Our agency strives to provide top-notch customer service by addressing your questions and concerns effectively, ensuring your satisfaction as a valued customer. We are grateful to be your good neighbor!"
Profile photo of Zach Lewis

Zach Lewis

October 17, 2023

5  out of  5
rating by Zach Lewis
"Between Keith and Jana, I couldn't recommend anybody else! I'm notorious for buying and selling vehicles at any given moment and you guys are always there to get me fixed up!"
We responded:
"Zach, we’re so glad to hear how Keith and Jana were able to help you with your insurance needs! They are an essential part of our team, and we appreciate you letting us know how well they were able to assist you. Thank you for choosing us as your insurance provider!"
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Anisa Saler

October 11, 2023

5  out of  5
rating by Anisa Saler
"I would highly recommend this office to anyone looking for insurance. Very knowledgeable staff and excellent service!"
We responded:
"Anisa, thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Mary DeHart

Mary DeHart

October 3, 2023

5  out of  5
rating by Mary DeHart
"Jana has been very helpful and promptly took care of any issues we had. Great customer service."
We responded:
"Mary, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Jana cares a lot about our customers."
Profile photo of Cole Jones

Cole Jones

September 21, 2023

5  out of  5
rating by Cole Jones
"Great agency and even better folks! Keith is always eager to answer any questions and goes the extra mile to make sure his customers are taken care of. Definitely recommend!"
We responded:
"Cole, thank you for taking the time out of your day to leave us a review! We love hearing about how Keith provided a wonderful insurance experience for you. Our office loves being your good neighbor!"